Ruian ZhenBang Printing Machinery Co., Ltd.
Customer Service
Contact Us

Add:Shang Wang Linxi Industrial Zone, Ruian, Zhejiang




Post code:325200

Current Position:Home>>Customer Service > call center
call center

Can we produce according to different specifications?

Answer: Yes, the equipment can be customized according to customer requirements.

Payment and production cycle?

Answer: 30% of the advance payment is made as a deposit. Upon receipt of the deposit, we will check and accept the goods within 60 days of production on schedule, and pay 70% of the balance for delivery after acceptance.

Will your machinery teach us how to operate?

Answer: Certainly, within 5 days after the machine arrives at its destination, we send debuggers to the site to install debugging and counseling, including training of operation technology and maintenance skills.

Warranty service and parts maintenance?

Answer: The warranty period of the equipment is one year, the parts are broken within one year, but the quality problems can be sent back to our company for repair, free renewal can not be maintained, sent to you in the fastest way, try not to delay production, details can be called our customer service personnel.

1, because of the large volume and quality of the mechanical equipment, the general choice of vehicle transportation.

2, the first choice for automobile freight distribution is transportation, covering all major cities and counties in the country. It takes time to distribute the goods, and the delivery time is not stable. Transportation time is based on information provided by distributing vehicles.

3, the provincial special vehicle direct access, the cost is high, the time is short, the delivery is prompt.

4, customers can also pick up their own goods at our factory and send cars to take delivery. For details, please contact customer service.

5. After the product is inspected and packaged, it will leave the factory. If it is damaged during transportation, please do not sign and accept it, and inform the seller in time. The company will lodge a claim with the logistics company, focusing on the interests of customers.

6. After the goods have been delivered, they need to be checked and accepted on the spot by themselves or authorized person and signed. If you have any objections to the products, please present them face to face. In order to ensure that customers can buy reassurance and use peace of mind, the whole process will be implemented without worry.