Ruian ZhenBang Printing Machinery Co., Ltd.
Customer Service
Contact Us

Add:Shang Wang Linxi Industrial Zone, Ruian, Zhejiang




Post code:325200

after-sales service

Pre sale service:

Professional salesmen will explain the functions and use methods of products in detail for you, and provide you with technical services such as workshop, layout, personnel training, business budget and suggestions according to the different situations of customers.

Sale in service:

Professionals and training centers provide you with comprehensive technical consultation and training, fully understand the performance characteristics of the product, on-site training exercises, so that you not only buy equipment, but also master the technology.

After-sale service:

Specially equipped with a group of professional and experienced technicians to follow up the whole process, to answer customers'various difficult questions and needs, and also regularly visit customers to help customers.

1, to provide users with assembly drawings, manuals and other technical information. It also provides users with vulnerable spare parts and spare parts.

2, provide users with free installation, commissioning, technical training services.

3. Equipment is guaranteed free of charge for one year (except damage caused by equipment wear-out parts and improper operation of users). After the expiration of the warranty period, all spare parts are supplied at cost price.

Quality after sale:

After the machine is shipped to the buyer, the buyer prepares the test material. Our master then arrives at the buyer's factory to debug and train the machine. Until the buyer has completely mastered the machine operation equipment, we will immediately solve any problems with the machine. We hope to cooperate with our customers and develop together.

Our company has a free warranty for one year, providing technical support throughout life (not a year later).

Our company's equipment failure principle is that if small problems can be solved on the phone as far as possible to communicate on the phone, such as large failures can not be solved by ourselves, we will go to the door to repair, regardless of distance.

(if it is a technical problem, we can not operate the machine. We are responsible for your company's expenses. If it is a machine problem, repair and replace parts free of charge.

Add:Shang Wang Linxi Industrial Zone, Ruian, Zhejiang